【Order Processing Time】
All orders are processed within 1-3 business days. International shipping typically takes about 7 business days, depending on the destination and selected shipping method:
Asia: 3 business days
Europe: 7 business days
North America: 7 business days
(Other regions may vary. Please inquire if unsure.)
【Returned Orders】
If an order is returned due to an incorrect address or failure to collect the package, the customer will be responsible for the re-shipping fees.
【Estimated Shipping Times】
Shipping times are estimates and may be affected by external factors such as weather conditions, customs delays, or regional disruptions. We are not responsible for delays beyond our control.
【International Refund and Exchange Policy】
Refunds are not accepted for international orders.
Exchanges are allowed, but customers are responsible for return shipping costs.
If the product has a manufacturer defect upon arrival, please contact us within three (3) days of receipt to arrange an exchange.
